Customer Support
“I have spent many years developing TruFocals. I have a personal commitment to ensuring that you’re totally satisfied with them.”
-Dr. Stephen Kurtin, PhD
As a TruFocals customer, you will not only get the benefit of our innovative technology, but also our unprecedented commitment to customer satisfaction. No other eyewear company takes such good care of its customers. We offer:
Risk-Free Trial
Try TruFocals, risk free, for 30 days. We're so sure you'll like the new, clear world TruFocals will bring you that we are offering a 30 day risk-free trial. Try them at no cost. If you are not completely satisfied, just return them within 30 days. No risk. No hassle. Just total satisfaction.
Warranty
If your TruFocals malfunction due to defects in materials or workmanship during the first year, we will replace them free of charge. We even pay the shipping!
Loss Protection
Your TruFocals carry a unique identification number and a 1-800 number, so if someone finds your lost pair and calls us, we can get them back to you.
For a modest optional fee, you can also enroll in our Loss and Damage Protection program; if your TruFocals are irretrievably lost – or damaged in any way - we will replace them for half the original purchase price.
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